Business phones by industry
Business phones built for your industry
No two industries answer the phone the same way. We tailor phone and internet solutions to the way your team actually works — so you capture every enquiry, stay compliant and connect the tools you already use.
Free comparison · No obligation · Takes 60 seconds
Same phones, different day
✓ Clinic — patient calls reach the right room
✓ Job site — the office number rings your mobile
✓ Open home — buyer enquiries follow you
Tailored to 10+ industries · Carrier-backed · Australian support
Choose your niche
Find the solution built for your field
Select your industry to see how Niche keeps your team connected — every solution below is built on the same carrier-backed platform, tuned differently.
Accountants
Unified comms for practices that live by responsiveness and client trust.
Call recording · CRM sync · After-hours
Financial Services
Compliant, discreet call handling with recording and CRM integration.
Compliance · Call recording · Analytics
Lawyers
Discreet, compliant calls with recording and practice-tool integration.
Confidentiality · Recording · Integrations
Professional Services
Stay reachable and route every enquiry to the right consultant, first time.
Smart routing · Teams · Click-to-dial
Real Estate Agents
Take calls at open homes and never miss a buyer or vendor enquiry.
Mobility · Missed-call SMS · Routing
Dealerships
Route calls to sales, service or parts and connect the whole site.
Ring groups · Departments · Analytics
Healthcare Providers
Private, compliant patient communication across every clinic site.
Privacy · Multi-site · After-hours
Hospitality & Tourism
Capture bookings 24/7 and connect every venue under one number.
After-hours · Queues · One number
Retail & E-commerce
Handle call peaks and connect stores, warehouse and online team.
Queues · Multi-site · 1300 numbers
Trades & Construction
Answer from any job site so a missed call is never a missed job.
Mobility · 4G backup · Voicemail-to-email
Don’t see your niche?
The industries above are examples, not limits. We tailor phone and internet to any business — tell us how your team works.
Start from size instead
Prefer headcount to industry? Browse solutions for small business, growing teams and enterprise.
<10 phones · 10–50 · 50+
Why it matters
Communications that fit how you work
Capture every enquiry
Smart call routing, ring groups, queues and after-hours handling make sure calls reach the right person — whether you’re on site, in clinic or on the road.
Stay compliant and secure
Enterprise-grade encryption, call recording and transcription support the privacy and record-keeping obligations your industry demands.
Connect your existing tools
Integrate with the CRM and software you already run — click-to-dial, caller recognition and automatic call logging, out of the box.
What you get
What a tailored solution includes
Every industry package draws on the same Niche product range — picked and configured for your field.
A phone system that fits
A cloud PBX sized to your team — desk phones, softphones and call flows built around how your industry answers the phone.
Connectivity behind it
Business NBN, dedicated fibre and 4G backup selected for your sites — so the phones, and everything else, stay online.
The niche extras
Call recording for compliance, 1300 numbers for inbound brands, shared mobile data for field teams and SIMs for lifts and alarms.
How it works
From first call to fully connected
01
Tell us how you work
Take the free 60-second comparison or call — we map your call flow, sites and must-haves.
02
We design for your industry
A package built around your call patterns, compliance needs and the software you already run.
03
We provision & port
Numbers ported and services switched over without disrupting your business.
04
We support you
Ongoing Australian support from the team that built your solution.
Common questions
Frequently asked questions
Why choose an industry-specific business phone system?
Every industry has different call patterns, compliance needs and tools. Tailoring your phone and internet setup to how your business actually works means fewer missed calls, smoother customer experience and integrations that fit your existing software.
Can you integrate with the software we already use?
Yes. Our cloud phone systems integrate with Microsoft Teams, Office 365 and popular CRMs — with click-to-dial, caller recognition and automatic call logging out of the box.
What if my industry isn’t listed?
The industries shown are common examples, not limits. We build a solution around any business — get in touch and we’ll tailor phone and internet services to the way your team works.
Do you service businesses across Australia?
Yes. Niche Telecommunications provides business phone and internet solutions to businesses of every size across Australia.
Not sure which fits your business?
Tell us how your team works and we’ll tailor a phone and internet solution to suit. Free, no obligation — takes about 60 seconds.