Products · Voice
Microsoft Teams Calling
Turn Microsoft Teams into a full business phone system. Already using Teams for chat and video? Add proper telephony — make and receive calls to landlines and mobiles from within Teams, in the office, at home or on the move.
Why Teams Calling
Telephony inside your workflow
One unified workflow
Staff no longer need separate desk phones or clunky softphones — calling becomes part of Teams, alongside chat and video.
Business-grade voice
We connect Teams to the public phone network via Direct Routing or Operator Connect for clear quality and reliable uptime. Explore voice
Local setup & support
Local provisioning, training and support from telco experts, with tailored call flows for your hours, teams and departments.
Key features
Everything a phone system needs
Calls & numbers
Make and receive external calls in Teams, keep your existing numbers or order new ones, across desktop, laptop and mobile.
Call handling
Supports hunt groups, IVRs, voicemail-to-email, call queues and more — hosted in Microsoft’s secure cloud.
Optional add-ons
CRM integration and call analytics available, plus optional call recording and compliance features.
Where it fits
Perfect for
Microsoft-first teams
- Businesses already using Microsoft 365 or Teams
- Remote and hybrid teams needing unified comms
Modernising voice
- Companies wanting to simplify their phone systems
- Teams working across multiple sites or locations
Make Teams your phone system
We handle the entire setup — porting numbers, configuring call flows, ongoing management and support. No expensive PBX or handsets needed.