Choose your niche · Dealerships
Business phones built for dealerships
Sales, service and parts all ring the same number — and every missed call is a missed customer. Niche Telecommunications helps dealerships route calls to the right department and keep sales and service teams connected. We design phone and internet solutions that handle high call volume across showroom, workshop and back office.
Why choose Niche
Built around how dealerships actually work
Connectivity
Reliable dealership connectivity
Devices
Choose your devices
Flexibility
Connect sales, service and parts
Call routing
Department call routing
Reliability
Never miss a sales call
Integration
Integrate with your DMS/CRM
What you get
Features that help dealerships sell and service more
Connectivity across showroom and workshop
Keep DMS, payments and phones reliable across every part of the site with business-grade internet sized for your volume.
Answer from the showroom floor or the service desk
Take calls on desk phones, computers or mobiles wherever staff are, so customers always reach a real person under the dealership number.
Route calls to sales, service or parts instantly
Auto-attendants, ring groups and queues send each caller to the right department first time, and capture after-hours enquiries.
Connect the phone to your DMS and CRM
Integrate for click-to-dial, caller recognition and automatic call logging, so sales and service teams see the customer’s history on every call.
An abundance of features
Enterprise phone features, ready when you need them
Operator Panel
For when your team needs a comprehensive view of call activity, ring groups, queues, parked calls and group voicemails. Enhance visibility of extensions and streamline call handling.
Greetings & Menus
An IVR menu empowers callers to choose the right department or extension within your business, all at the touch of a button.
Call Queues
Getting busier? Add a call queue — like a virtual waiting room, callers hold for the next available team member, with information or promotions while they wait.
Voicemail to Email
Have voicemails delivered straight to your inbox as audio and text, so messages are never missed and can be actioned from anywhere.
Virtual Mobile
Stay connected with a dedicated business number on a personal device — no second SIM or handset. Ideal for remote teams, mobile staff and anyone separating work and personal calls.
Analytics
Real-time and historical call analytics reveal call volumes, response times, missed calls and user performance so you can optimise workflows.
Questions
Frequently asked questions
Can calls be routed to sales, service or parts automatically?
Yes. Auto-attendants, ring groups and queues send each caller to the right department first time and capture after-hours enquiries.
Can staff answer from the showroom or the workshop?
Yes. Calls can be answered on desk phones, computers or mobiles wherever staff are, all under the dealership’s number.
Does it integrate with our DMS and CRM?
Yes. Integration enables click-to-dial, caller recognition and automatic call logging so teams see the customer’s history on every call.
Ready to sort out phones for your dealerships business?
Talk to a specialist about a solution tailored to how you work. No obligation, just straight answers.
In a different industry? Browse all niches or choose by business size.