Scalable Solutions · Medium Business
Feature-rich communications for growing teams
As your team grows, so do your communication needs. Niche designs a complete small-to-medium business solution — a cloud phone system with over 50 intelligent features, business fibre and virtual mobile — and our team builds it for you. No stress, no complicated systems to learn.
What you get
Everything your team needs, in one setup
Network PBX with 50+ features
Presence, call queues, IVR menus, operator panels and call recording — customise your hours and privacy settings to maximise availability without overextending the team. Explore voice
Business fibre
As Business NBN Accredited Advisers we partner with NBN, Telstra, AAPT, Vocus and Aussie Broadband for low-latency fibre with speeds from 50 Mbps to 10 Gbps and business-grade support.
Virtual mobile & SMS
Take control of team communications from anywhere — separate personal and business calls, protect staff data, and manage or deactivate numbers centrally. Explore mobile
How we set you up
Live in four steps, managed for you
01
We qualify your site
We run a Service Qualification on your address so you know exactly what NBN, fibre and mobile coverage is available before you commit.
02
We design the plan
We match voice, internet and mobile to your team size and how you work — only the features you need, on the right carrier for your location.
03
We deploy the apps
Download our desktop and mobile apps and you’re calling straight away; we arrange professional installation for IP phones, routers and network hardware where you want it.
04
We support and scale
One bill, one number to call, and a system that adds users, sites and features as you grow — without starting over.
Where it fits
Built to grow with you
Smarter voice for SMEs
A cloud PBX powered by VoIP cuts operating costs and gives your team enterprise-level features from the desk, PC or smartphone — flexibility, functionality and savings on one scalable platform.
Complete tool integration
Seamless integration with HubSpot, Zoho, Microsoft 365 and Zendesk enables automatic call logging, caller ID and recording access; developers can connect via our API.
Wired, Wi-Fi or both
Most growing offices benefit from a hybrid network — wired for desks and core infrastructure, Wi-Fi for mobile devices. It’s always cheaper to cable before your fit-out is complete.
Not sure which tier fits? Compare all three on our scalable solutions overview, or ask us for a recommendation.
Ready to grow your setup?
Tell us where the team is heading and we’ll design a medium-business solution that keeps up — and build it for you.