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    Tailored Solutions

    A telco setup built around your business

    Most businesses don’t fit neatly into an off-the-shelf plan. Tailored Solutions is where we sit down with how your business actually operates — the sites, the teams, the busy periods, the must-never-fail connections — and assemble voice, internet and mobile into one setup that fits. Same tier-1 networks, same single point of contact; a shape that matches you rather than the catalogue.

    Get a tailored quote
    Call 1800 4 NICHE
    Niche specialist mapping a business's voice, internet and mobile needs to build a tailored telco solution

    What we tailor

    Every part of the stack, matched to your needs

    Voice & UCaaS

    Cloud PBX in Micro, SME or Enterprise tiers, IP phones, softphones and operator panels, 13/1300/1800 and virtual numbers, SIP trunks, and CRM integrations for HubSpot, Zoho, Salesforce, Zendesk, Teams and Office 365. Explore voice

    Internet & fibre

    NBN, NBN Enterprise Ethernet and business fibre at 250/400/1000 Mbps, with 4G backup SIMs to keep sites online. Carriers matched per location across NBN, Telstra, Optus, AAPT/TPG, Aussie Broadband and Vocus. Explore internet

    Mobile & M2M

    Business mobile and mobile broadband on Telstra Wholesale 3G/4G/5G with Data Banking and Data Sharing for up to 200 users, plus Lift, M2M and alarm SIMs on the Optus 4G network for remote devices and monitoring. Explore mobile

    How it works

    From conversation to a setup that fits

    01

    We listen

    Tell us how the business runs — sites, headcount, the connections you can’t afford to lose, and what’s frustrating about your current setup.

    02

    We design

    We assemble voice, internet and mobile into one solution, choosing the right carrier and tier for each service instead of forcing everything onto one plan.

    03

    We provision

    Ordering, porting and installation are coordinated for you and managed on the wholesale platform, so the cutover is planned around your business, not against it.

    04

    We support

    One bill, one number to call, and a team that knows your setup. As the business changes, the solution flexes with it — add sites, users or services without starting over.

    Where it fits

    Tailored looks different for every business

    Multi-site operators

    One cloud PBX across every location, carriers matched per site, and 4G backup where uptime matters — so branches behave like one connected business.

    Field & mobile teams

    Pooled data with Data Banking and Data Sharing, softphones so mobiles ring on the business number, and M2M SIMs for vehicles and remote equipment.

    High-call-volume offices

    Enterprise-tier PBX with operator panels, inbound 13/1300/1800 numbers, call routing and analytics, plus CRM integration so calls and records stay in sync.

    Prefer to start from your business size? Browse our scalable solutions for small, medium and enterprise.

    Let’s build yours

    Tell us what your business does and we’ll assemble a tailored voice, internet and mobile setup to suit it — no obligation, no cookie-cutter bundle.

    Get a tailored quote
    Call 1800 4 NICHE