Tailored Solutions · Remote Teams
Keep a distributed team connected and professional
When your people work from home, on the road or across time zones, the phone system has to travel with them. Niche assembles cloud voice, reliable internet and virtual mobile so a remote team looks and works like one office — on one bill, with one number to call.
What we set up
The pieces that make it work
Cloud voice everywhere
Network PBX rings on desktop, browser and mobile softphones, so staff make and receive calls on the business number wherever they are — no desk phone required. Explore voice
Virtual mobile
A dedicated business number on a personal device keeps work and personal calls separate, protects staff data, and lets you manage or deactivate numbers centrally. Explore mobile
Reliable home internet
NBN and business-grade connections with 4G backup SIMs keep home-based staff online for calls and video, matched to each location. Explore internet
How it works
From your workflow to a setup that fits
01
We listen
Tell us how this team actually works — where they are, when they’re busy, and which connections can never drop.
02
We design
We assemble voice, internet and mobile into one setup, choosing the right carrier and PBX tier for the job instead of forcing one plan on everyone.
03
We provision
Ordering, porting and installation are coordinated and managed on the wholesale platform, so the cutover is planned around your business.
04
We support
One point of contact who knows your setup, and a solution that flexes as the team changes — add people, sites or SIMs any time.
Why it suits you
Matched to how this kind of team really works
One system, many locations
Presence, call queues and IVR menus route callers to the right person no matter where they’re sitting — customers never see the seams.
Consistent, professional image
Everyone answers on the same business numbers with the same greetings and voicemail-to-email, so a distributed team still sounds like one company.
Integrated with your tools
Automatic call logging, caller ID and recording flow into HubSpot, Zoho, Microsoft 365 and Zendesk, keeping remote records in sync.
Prefer to start from your business size? Browse our scalable solutions, or see the full tailored solutions approach.
Let’s connect your remote team
Tell us how and where your people work and we’ll assemble a tailored setup that keeps them connected — no cookie-cutter bundle.