Solutions Built for Startups and Growing Businesses
Instantly access a local or national business phone number and manage all your business calls with powerful apps—no matter your size or location. Niche Telecommunications delivers internet and communication solutions designed to scale with you. Analyse your call data with just a click, streamline your communications, and boost productivity with our feature-rich, cloud-based phone system.
Try Niche Telecommunications today and take the first step towards smarter business communications.
Complete Business Communication Solutions
Business internet, from NBN to enterprise-grade fibre
Virtual mobile for calls & SMS
SIM-only mobile plans
1300 & 1800 numbers
A cloud-based business phone system that works wherever you are
No landline required
In-depth call analytics and reporting
CRM integration
Our systems are fully customisable. Download our feature-rich apps for desktop and mobile, choose between a physical handset or headset, and select only the features you need. Add more as you grow, and only pay for what you use. With access to our online Training Room, detailed user guides, and dedicated support team, help is always at hand.
Keeping it Professional, Wherever You Are
Our Network PBX virtual phone system lets you establish a local presence anywhere in Australia or New Zealand—no physical office required. Make and receive calls from virtual numbers no matter where you’re working from. With over 50 intelligent features—including IVR menus, call routing, call recording, and analytics—Network PBX equips your business with the tools to look and operate professionally without the overheads.
Built for Startups, Ready for Growth
As a startup, staying available to clients and prospects is vital. Network PBX uses VoIP technology so your phone system moves with you. Whether it’s an IP desk phone, softphone, browser-based calling, or our mobile app, you’ll never miss a call again. Enjoy built-in voicemail with free voicemail-to-email functionality so you can respond even when you’re unavailable.
Seamless Integrations
Network PBX integrates with your existing tools—saving you time and reducing complexity. Connect with CRM, helpdesk, accounting, collaboration, and social tools like:
- HubSpot
- Salesforce
- Zoho & Zoho Desk
- Zendesk
- Microsoft Teams
- Office 365
… and many more!
Choosing the Right Internet for Your Startup
Your internet service is foundational. The right choice depends on your location, budget, team size, and online needs. Not all addresses are created equal—request a Service Qualification to see what’s available at your location.
NBN – Suitable for many startups, offering various speed tiers. Watch for providers selling consumer-grade NBN to businesses—Niche’s NBN plans are optimised for business use and come with static IPs.
Business Fibre – Premium connectivity for businesses that demand high uptime and speed. Think of it as continuity insurance—with 99.95% uptime SLAs, speeds from 100Mbps to 10Gbps, and unlimited data.
5G Fixed Wireless – Fast and flexible. A great option in areas with limited fibre access or for fast deployment. However, it’s not recommended for mission-critical services due to network variability.
When choosing, consider how many people will use the internet, what kind of work they’ll do, and your projected growth. Avoid getting locked into expensive plans that don’t meet your actual needs.
Should I Cable the Office or Just Use Wi-Fi?
The best solution often combines both.
Speed & Reliability – Cabled connections are faster and more stable.
Security – Wired networks are harder to intercept and better for sensitive data.
Cost – Cabling upfront can be more expensive, but it’s often cheaper than retrofitting.
Flexibility – Wi-Fi allows mobility and is ideal for laptops, phones, and tablets.
Pro tip: It’s cheaper to cable before you move in than after your fit-out is complete. Most businesses benefit from a hybrid setup—wired for desks and core infrastructure, wireless for mobile access and flexibility.