Microsoft Teams Calling
Turn Microsoft Teams into a Full Business Phone System
Already using Microsoft Teams for chat, video calls, and collaboration? With Microsoft Teams Calling from Niche Telecommunications, you can extend its power by enabling full-featured voice calling—without switching apps or platforms.
Seamlessly make and receive calls to and from landlines and mobiles, all from within Teams. Whether you’re in the office, working remotely, or on the move, your business phone number goes wherever Teams does.
Bring Telephony into Your Workflow
With Teams Calling, your staff no longer need separate desk phones or clunky softphone software. Calling becomes part of your unified communication workflow—alongside meetings, messages, and shared files.
Business-Grade Voice, Delivered by Niche
We connect Microsoft Teams to the public phone network (PSTN) using Direct Routing or Operator Connect, giving you crystal-clear call quality, reliable uptime, and advanced call routing options—all fully supported by our local Niche team.
Key Features
- Make and receive external calls from within Microsoft Teams
- Keep your existing phone numbers or order new ones
- Enterprise-grade voice with local Australian support
- Fully hosted in Microsoft’s secure cloud environment
- Supports hunt groups, IVRs, voicemail-to-email, call queues, and more
- Works across desktop, laptop, and mobile devices
Keep Your Business Connected
Whether you’re managing a growing team or supporting a hybrid workforce, Teams Calling keeps communication streamlined and professional. Combine collaboration and voice without the need for separate systems or additional hardware.
Simple Setup & Seamless Integration
We handle the entire setup—from porting numbers and configuring call flows, to ongoing management and support. If you’re already using Microsoft 365, there’s no need to change providers. Just add voice and go.
Why Choose Teams Calling with Niche?
- Local provisioning, training, and support from telco experts
- Tailored call flows to match your business hours, teams, or departments
- Integration with CRM and call analytics available
- Optional add-ons including call recording and compliance features
- No need for expensive PBX systems or handsets—Teams is all you need
Perfect for
- Businesses already using Microsoft 365 or Teams
- Remote and hybrid teams needing unified communications
- Companies wanting to modernise or simplify their phone systems
- Teams working across multiple sites or locations
Make the Switch with Niche Telecommunications
We’ll help you transition to Microsoft Teams Calling with zero fuss and full support. From consultation to rollout and beyond, Niche makes cloud-based voice calling simple and reliable.
Turn Microsoft Teams into your complete phone system.
Get in touch with our team to explore Teams Calling for your business.