Products · Voice
Managed 1300 & 1800 inbound numbers
Virtual inbound numbers — 1300, 1800, 13, local numbers and custom smartnumbers — that route calls wherever you need, whenever you need. Advanced routing, real-time analytics and a professional image, all managed by Niche.
Flexibility & control
Numbers built around your business
Route calls your way
After-hours redirection, location-based routing and a professional answering service to catch calls when you’re busy — you’re not tied to any one device or office. Explore voice
Real-time call analytics
Understand when customers call, where from and why — peak times, caller locations, durations and missed calls — to plan staffing, marketing and service improvements.
Local or national
Appear national with 1300/1800/13, or choose a local number for a friendly neighbourhood feel — with the same powerful routing and control either way.
How it works for you
Smart routing and insight
Smart routing
Time-of-day routing, call forwarding, postcode routing and overflow — calls follow your business to the right department, region or staff member.
Know your callers
Powerful call tracking shows peak call times, caller locations, call durations and missed calls, so you can fine-tune staffing and marketing.
Managed with care
We help you choose the right number, get it set up fast, and manage it for you — so your inbound calls always land where they should.
Choosing your number
Talk to us about
Your customers & coverage
- How your customers prefer to contact you
- Your coverage areas and business hours
Volumes & image
- Call volumes and routing needs
- The image you want to project — local, national or premium
Find the right number for your business
Whether you want to appear local, national, premium or accessible, we’ll match you with the right number, set it up fast and manage it with care.